Return Policy

If you are dissatisfied with your order for any reason, you can return your items for a refund or exchange. Refunds for items returned within thirty (30) days of the original purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are non-refundable. Items must be unused and in the same condition when purchased. 

Memberships cannot be returned once used. Tickets for admission, programs and events are transferable and non-refundable.

Please mail your package in a prepaid, insured, traceable method to the address below.

Tower & Garden Gift Shop
1151 Tower Blvd.
Lake Wales, FL 33853

Please call us at 863.678.1159 for refunds for questions or items returned more than thirty days after the purchase date.